Summary financial statement

Segmental analysis

	Turnover year ended 31 December		Operating profit/(loss) before exceptional charges and goodwill amortisation, including share of results of joint ventures and associates year ended 31 December		Operating profit/(loss) after exceptional charges and goodwill amortisation, including share of results of joint ventures and associates year ended 31 December
	2002	2001	2002	2001	2002	2001
	£m	£m	£m	£m	£m	£m
British Gas residential:
Continuing operations	6,047	5,909	244	(46)	243	(81)
Acquisitions	–		–		–
	6,047	5,909	244	(46)	243	(81)
Centrica Business Services:
Continuing operations	883	581	64	44	60	37
Acquisitions	88		1		(1)
	971	581	65	44	59	37
Centrica energy management group:
Continuing operations	5,160	4,571	522	573	522	543
Acquisitions	11		(2)		(2)
	5,171	4,571	520	573	520	543
The AA:
Continuing operations	758	689	74	72	24	8
Acquisitions	2		(1)		(1)
	760	689	73	72	23	8
Goldfish Bank:
Continuing operations	93	22	(40)	(32)	(54)	(37)
Acquisitions	–		–		–
	93	22	(40)	(32)	(54)	(37)
One.Tel:
Continuing operations	151	65	5	4	1	5
Acquisitions	2		(3)		(5)
	153	65	2	4	(4)	5
Centrica North America:
Continuing operations	909	768	36	68	5	39
Acquisitions	209		27		19
	1,118	768	63	68	24	39
Other operations:	2	6	5	(4)	(2)	(3)
Group	14,315	12,611	932	679	809	511

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