The documents below outline our progress in 2012.
Last year you asked us to provide updates on our progress during the year. We listened. Let us know what you think using the form below or email email@example.com.
As part of the CR reporting, we are seeking questions for our Chief Executive, Sam Laidlaw, on the social, ethical and environmental implications of how we do business.
New brand Hive, by British Gas, launched Hive Active Heating, which can help people manage their heating and hot water more easily.
The app is helping improve our customers’ experience by making energy account management quicker and easier.
Centrica has continued to deliver effective process safety training in order to prevent major incidents.