The documents below outline our progress in 2012.
Last year you asked us to provide updates on our progress during the year. We listened. Let us know what you think using the form below or email email@example.com.
Safety is at the heart of everything we do and a key way we embed safe behaviours, is through training programmes like Generation Safe.
As part of the CR reporting, we are seeking questions for our Chief Executive, Sam Laidlaw, on the social, ethical and environmental implications of how we do business.
New brand Hive, by British Gas, has launched Hive Active Heating which can help people remotely manage their heating and hot water more easily.
The app is helping improve our customers’ experience by making energy account management quicker and easier.