Find 2011 progress on our supply chain performance indicator in our interactive data centre.
Our social and environmental impacts extend beyond our direct operations to the goods and services we buy from our suppliers. We need to manage any related risks to our reputation and continuity of supply. We also have an opportunity to influence suppliers and encourage them to adopt responsible business practices through our purchasing power.
Latest Update | 08 May 2013
Through our Responsible Procurement programme, Centrica is working alongside EcoVadis to identify supply chain risks, and implement processes that will improve supplier standards and minimise adverse operational impacts.
30 April 2013
In order to tackle the possible social and environmental impacts from the goods and services we buy, our CR clauses within supplier contracts help create a lasting and sustainable change within our supply chain.
03 May 2012
We continued to incorporate our CR clauses into supplier contracts in 2011, bringing the total number of suppliers with contracts that include minimum standards for managing social, ethical and environmental impacts to 558.
By setting high standards and working closely with suppliers to tackle social and environmental impacts, we provide reassurance to our customers and build our reputation as a responsible business. This supports our aim to become the most trusted energy company and can bring additional benefits by minimising business interruptions and enhancing our relationship with suppliers.
We spend billions of pounds annually with thousands of suppliers, mostly in the UK and North America. They provide us with a range of products, from central heating boilers to large-scale equipment for our gas exploration operations. We also buy services ranging from outsourced call centres to office support functions such as cleaning, catering and security. The risks associated with these different types of suppliers are diverse and vary considerably depending on where they are based.
The nature of our supply chain is changing as we implement our strategy to support customers and as our business evolves towards a low carbon society. Some elements of products such as smart meters and solar panels, key to this strategy, are sourced from developing countries. This introduces additional risks that we must manage.
We respond to these challenges through our responsible procurement programme by communicating our standards to suppliers, monitoring their compliance and working with them to improve performance. We are also engaging with suppliers to understand how best to reduce carbon emissions throughout our supply chain.
Read a strategic update on our supply chain activities in the 2012 CR Performance Review.
Find 2012 data for our supply chain performance indicators in our interactive data centre.